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Returns Policy

Returns

We are sorry if you are seeking information on a return or refund, we will endeavor to solve any problems or queries you may have.

To complete your return, we require a receipt or proof of purchase.

Please send the returns to the below address within 14 days from the date of receipt. If the item is passed 28 days we are able to issue a gift certificate for Ronaghan’s Pharmacy. To be eligible for a return, your item must be unused and in a saleable condition that.  It must also be in the original packaging, with cellophane intact if applicable.

If 14 days have gone by since your purchase, we can offer you an exchange or credit.

If received the wrong item or have had a change of mind, we ask that you notify us by email at info@ronaghans.ie or phone 047 81386, to arrange the return.

Refunds may take up to 14 days to be processed.

Several types of goods are exempt from returns. Perishable goods such as food cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received the item. We will also notify you if the item qualifies for a refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Refunds may take up to 14 days for the refund to be processed.

Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you receive a defective item and need to exchange it, send us an email at info@ronaghans.ie  and send your item to: Ronaghan’s Pharmacy, 5 The Diamond, Monaghan, Monaghan, H28 XC60, Ireland.

Gifts

If the item was marked as a gift and shipped directly to the recipient,  they receive a gift credit for the value of the return. Once the returned item is received, a gift certificate will be mailed to the recipient/

Return Shipping

To return your product, you should mail your product to Ronaghan’s Pharmacy, 5 The Diamond, Monaghan, Monaghan, H18 XC60, Ireland

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on location, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over €75, you should consider using a trackable shipping service or purchasing shipping insurance.

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